(One unit of water equals 748 gallons.) Water Base FeeĪ monthly charge (based on meter size) per account/connection for services not related to volume including meter reading, maintenance, and monitoring. for more information about our utility assistance programs or visit our utility assistance webpage.Ī monthly charge is calculated by multiplying the number of units of water used per the meter reading, by the established water volume rate. Having trouble paying your City of Salem utility bill? We can help! Call our Utility Customer Care Team at 50, Monday through Friday, 8:00 a.m. To estimate your monthly bill, use the Utility Bill Estimator. The Council is committed to providing adequate funding for these systems to meet the growing and changing needs of our community, and to comply with state and federal regulations. The utility rates and fees listed below are for the rates approved beginning January 2022, January 2023, and January 2024. Salem City Council sets water, wastewater (sewer), and stormwater service rates every two years. Base fees cover the costs of services that occur regardless of how much the service is used (such as reading and maintenance of meters, water quality monitoring, and infrastructure maintenance). Customers are billed for both volume and base fees for these services. The City of Salem provides drinking water, wastewater (sewer), stormwater, and streetlight services to residents in the Salem area.
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